FAQ
General
Arenal is a group of sports and leisure clubs across Belgium and the Netherlands. You can play padel there and, depending on the club, also tennis, squash, padbol or Soccer5, go trampolining, climb (Clip 'n Climb) or play in the indoor playground. We also organise lessons, events, kids' parties and group activities.
Belgium:
- Antwerpen: padel
- Bree: padel, tennis
- Brugge: padel
- Grimbergen: padel, trampoline
- Knokke: padel
- Lommel: padel, trampoline, indoor playground
- Mechelen: padel, trampoline, Soccer5
- Meise: padel, Clip 'n Climb
- Roeselare: padel, tennis, trampoline
- Verrebroek: padel
- Waregem: padel, padbol
The Netherlands:
- Hoogerheide: padel, squash
- Kerkrade: padel
- Terneuzen: padel
You'll find the address, opening hours and prices on each club's page.
From El Arenal in Mallorca. That's where our founders discovered padel, and where the story began.
They vary by club and by activity. You'll find them on your club's page.
Good to know: in most clubs, padel courts can be booked from early in the morning until midnight, even when the bar is closed. You get in with the access code from the Arenal App.
No. No membership, no annual contract: you pay per booking.
Want to take part in interclub or the Padel Tour? Then you do need an Arenalista membership. As an Arenalista, you enjoy a few extra benefits and you're insured against accidents at the club.
Absolutely. You'll find current vacancies and student jobs at jobs.arenal.be. As a member of staff, you also play sport for free at our clubs.
You can play tennis in Bree and Roeselare, on indoor and outdoor courts (clay courts in Roeselare). You book via the Arenal App.
Padbol is a mix of football, padel and squash: you play with a ball and your feet, on a court with glass walls. It's played 2 against 2. The ball is included in the rental price. You can play padbol in Waregem.
Soccer5 is five-a-side mini football on an indoor artificial grass pitch. You rent the whole pitch via the Arenal App. Outside opening hours, you need to bring your own bibs and a ball. You can play Soccer5 in Mechelen.
Yes, in Hoogerheide. You book a court via the Arenal App. Rackets and balls can be rented at the bar while it's open.
At our trampoline parks in Mechelen, Lommel, Grimbergen and Roeselare.
Indoor climbing on colourful, playful climbing walls with auto-belays. No experience needed: after a short briefing, you climb on your own. You'll find Clip 'n Climb in Meise.
In Hoogerheide, Kerkrade and Terneuzen, everything runs through the same Arenal App and your credits are valid there too. A few differences:
- Arenalista membership runs through the KNLTB instead of Tennis & Padel Vlaanderen.
- Deposit bottles go in the deposit bin.
- Public holidays follow the Dutch calendar.
Booking & Arenal App
- Download the Arenal App from the App Store or Google Play.
- Sign up with your email address and enter the code you receive by email.
- Complete your details (a photo is optional) and set your preferences.
- Allow notifications and choose your favourite club.
Done! You can only create an account in the app, not in the Web App.
That depends on the activity:
- Padel, tennis, padbol, squash and Soccer5: via the Arenal App or the Arenal Web App.
- Lessons, camps and clinics: via the Academy App.
- Trampoline, Clip 'n Climb, indoor playground and kids' parties: via the online booking platform on the activity page.
- Tournaments and events: via the registration link for the event (usually Tournify).
- Groups and companies: via the request form on the groups page.
We don't take bookings by phone or email.
Anyone with an Arenal App account. As the main booker, you can have up to 2 active bookings at a time (3 as an Arenalista). There's no limit on joining someone else's booking.
Up to 28 days (4 weeks) ahead. Every day at midnight, a new day is added to the schedule.
Usually it's one of these reasons:
- You already have the maximum number of active bookings (2, or 3 as an Arenalista).
- There's still an outstanding amount on your account, e.g. from a split bill.
- Someone else has just booked the time slot.
Still not working? Contact your club.
Invite them via the app or share your booking with the share button. Anyone who accepts the invitation is added to the booking and can pay their share if you ticked 'Split the bill'.
No problem.
- Join your club's WhatsApp community: players look for a fourth there every day.
- Join other players' open matches via WhatsApp.
- Create an open match yourself and let others join.
- Come to one of our events: ideal for meeting new playing partners.
Or book a singles court for the two of you.
- With email: enter your email address and the code you receive by email.
- With Facebook, Google or Apple: follow the steps and log in with your details for that platform.
Use the same method you used to create your account, otherwise you'll create a second account.
A version of the app for your computer. You can log in, book and buy credits there. Creating an account and some other features are only available in the mobile app.
Yes. Go to the 'Profile' tab, tap the gear icon and choose 'Delete account'. Once you confirm, we delete your account and the associated data.
Please note: any unused credits will be lost.
It's strongly recommended. We have a maximum number of participants per time slot, and once it's full, it's full. Without a booking, you can only get in if there's still space.
Payments, credits & gift cards
In the Arenal App, you can pay with:
- Visa, Mastercard or iDeal
- Bancontact / Payconiq by Bancontact or another debit card
- your wallet (credits)
You never pay transaction fees. Linking a card isn't required, and you can always unlink it.
Credits are balance in your wallet in the Arenal App: 1 credit is worth €1. Buy a credit bundle in advance and you get free credits on top. The bigger the bundle, the bigger your bonus. You can see the current bundles in the app.
Buying a bundle is never required: you can also simply pay per booking.
For all bookings in the Arenal App (padel, tennis, padbol, squash and Soccer5), at every Arenal club in Belgium and the Netherlands.
Not for Arenal Academy lessons, and not for trampoline, Clip 'n Climb, the indoor playground or parties.
No, credits have no expiry date.
- Tick 'Split the bill' when you book.
- Invite the other players via the app or by sharing your booking.
- They have until 2 hours after the end of the booking to pay their share.
Someone doesn't pay? Then the outstanding amount is charged to the booker's linked card. Without a linked card, your account is blocked until the amount has been paid.
Gift cards are valid for 2 years from purchase. Gift cards are not refunded in cash, except in case of withdrawal within 14 days of purchase.
Cancelling & vouchers
Yes, up to 8 hours before the start. Only the booker can cancel, via the app. You get the full amount back as balance in your wallet, regardless of how you paid.
Less than 8 hours' notice or a no-show? Then there's no refund.
Yes, until the booking starts. In the app, tap the cross next to your name. Whatever you've already paid goes back to your wallet.
The booker can never remove themselves, only cancel the entire booking.
- Single lesson: cancel at least 12 hours in advance. Later or no-show: no refund.
- Course: you can always send a replacement free of charge. Let your coach know at least 12 hours in advance.
Yes, up to 2 hours before your session, by emailing or calling your club. You'll then receive a voucher. A cash refund is not possible.
- Cancel up to 5 working days before the party: you'll receive a voucher, valid for 1 year for leisure activities.
- Rescheduling is possible as long as there's space at another time.
- Changing the number of children: see 'Can I still change the number of children?' under party packages.
You'll receive a digital voucher if you cancel a leisure activity or party within the terms.
- Valid for: entry to the trampoline park, Clip 'n Climb, the indoor playground and other leisure activities.
- Not valid for: food and drink, and padel.
- Your voucher remains valid for one year from issue.
If we have to cancel an activity (e.g. due to a technical problem or force majeure), you choose: a refund or moving your booking to another time.
Playing & on site
Padel is played 2 against 2, so with 4 players. Playing with two (1 against 1) is also possible, on a singles court in Antwerpen, Bree, Brugge, Hoogerheide, Kerkrade, Knokke, Lommel, Mechelen or Waregem.
- Take Start2Padel or a single lesson with the Arenal Academy: you'll learn the basics and the rules in one session.
- Rent a racket on site at the Padel Kiosk – no need to buy anything.
- Then book a court with friends or join an open match in the app.
Nothing special: your court is already paid for. Go straight to your court and wait on the benches until the previous booking has finished. The lights come on automatically when your booking starts. Pick up rental equipment at the Padel Kiosk and return it after playing.
Yes. You can rent rackets and buy balls at the Padel Kiosk in the club. It works 24/7 with your bank card, so even when the bar is closed. After playing, return your rental racket to the kiosk.
After booking, you'll see a 4-digit access code in the app, followed by a hash (#). It works from 15 minutes before the start. To leave, simply use the door handle.
Yes to both. The Padel Kiosk works 24/7 and the court lights are linked to your booking: they come on automatically.
Sports shoes with a padel or tennis sole (e.g. a herringbone sole) give the most grip on our artificial grass. Running or gym shoes slip easily.
[TO BE COMPLETED: bad weather policy, e.g. move to an indoor court if available / free cancellation / play at your own risk].
Football boots for artificial grass (short studs, AG/TF) or indoor sports shoes. Screw-in studs are not allowed.
- Book online, up to 30 minutes before your session. Can't book online? You can buy tickets at the till as long as there's space.
- Arrive 15 minutes early for check-in. We'll scan your QR code and check your digital waiver.
- Watch the safety video and jump in!
- Grip socks are mandatory in the trampoline park. You can buy them at the reception desk. Grip socks from other parks are also allowed.
- From 6 years: free jumping during all opening hours.
- From 2 to 6 years: during toddler jump sessions, or at other times together with a supervising adult (min. 16 years).
- Even younger? In Lommel, the little ones can enjoy the indoor playground.
There's no maximum age: parents are welcome to jump too.
Toddler jump sessions are a calm jumping time, exclusively for children up to 6 years old.
- When: at set times at the weekend and during school holidays. You'll find them under your club's opening hours.
- A supervising adult is required (min. 16 years). They pay a reduced supervisor rate.
- Grip socks are mandatory, including for the supervising adult.
Outside toddler jump sessions, everyone jumps together. Children under 6 can then only jump with a supervising adult (min. 16 years), who buys their own ticket at the full rate.
You can start every half hour. You choose how long you jump: 60, 90 or 120 minutes.
Your jumping time starts exactly at the booked half hour and isn't extended if you arrive later. So please come to reception at least 15 minutes early.
- Single session: each participant fills in their own waiver. For minors, a parent or guardian does this and adds the child.
- Group visit from the minimum number (6 people in Roeselare, Lommel and Meise, 8 in Mechelen and Grimbergen): one waiver is enough, filled in by a responsible adult, who passes the safety rules on to the group.
- Kids' party: one waiver, filled in by the organiser for all participants.
- Indoor playground Lommel: no waiver needed.
Tip: fill in your waiver at home and you'll be on the trampoline sooner. You can fill in the waiver via your booking confirmation email.
- Water bottles are allowed. Your own snacks and other drinks are not.
- Lockers for your belongings are free.
- Grip socks are mandatory in all trampoline parks.
- Wear comfortable sportswear, with no jewellery or sharp objects in your pockets.
- Arrive 15 minutes early (parties: see party packages).
- Pushchairs are not allowed in the park.
- Food, drinks and chewing gum are not allowed on the trampolines and in the play zones.
- Always follow the instructions of our jumpmasters.
- Without a valid wristband, grip socks and a completed waiver, we may refuse entry.
From 6 years old and a height of at least 1.10 m.
A session lasts 90 minutes, including the briefing. We work with fixed start times, so please arrive 15 minutes early.
- Clean, closed-toe sports shoes (no sandals or flip-flops).
- Sportswear: no skirts or dresses.
- Long hair tied back and no jewellery.
We'll provide a climbing harness.
Climbing is not allowed during pregnancy, with a cast or with medical conditions that make climbing unsafe. Not sure? Just ask our staff.
- We use day tickets: you can play as long as you like that day.
- No waiver is needed.
- Socks are mandatory, but they don't have to be grip socks.
- An adult always stays nearby and is responsible for the child.
[TO BE COMPLETED: age/height, e.g. up to 8 years]. Ideal for little ones who are still too young to jump.
In exceptional situations, we close. In Lommel, the trampoline park, the indoor playground and the bar close when it's warmer than 30 °C inside, for everyone's safety. Padel continues as normal. If you have a ticket, we'll let you know as soon as possible.
Lessons & Academy
Yes, through the Arenal Academy. For every level, from beginner to competitive player, and for children and adults. Choose from single lessons, lesson cards, courses, Kidspadel, camps and clinics. You book via the Academy App.
It's all about flexibility.
- Single lesson: one lesson, not at a fixed time, bookable right away.
- Lesson card: 5 or 10 lessons, valid for a year, evenings included. You plan together with the coach. How often that's possible varies per club. Better value than a single lesson.
- Course: 5 or 10 weeks on a fixed day and time, with the same coach and group. Book once and everything is set.
You book everything via the Academy App.
Sign up as an individual player. We'll try to place you in a group of the same level, but we can't guarantee it. No luck? Then look at a single lesson or a lesson card.
No. Single lessons, lesson cards and courses are paid separately, not with credits from the Arenal App.
Send a replacement in your place for free and let your coach know at least 12 hours in advance. If the whole group can't make it for a good reason, also let us know at least 12 hours in advance: the coach will see whether the lesson can be rescheduled.
On public holidays, lessons go ahead as usual. Can the whole group exceptionally not make it? Let us know at least 12 hours in advance. During school holidays there are no lessons.
Yes, Kidspadel: a weekly course. Children are grouped according to Padel Vlaanderen's colour system (Blue, Red, Orange, Green, Yellow), based on age and level. You book via the Academy App.
A multi-day padel and activity camp during the school holidays, for children. Each day is a mix of lessons, games and relaxation. You book via the Academy App.
Yes:
- Multi-day adult bootcamps to give your game a boost.
- Competition Clinics with experienced coaches, for competitive players.
At those clubs, lessons are given by an external partner school: Gala Padel Academy in Grimbergen and Padelschool Zeeuws-Vlaanderen in Terneuzen. You sign up via their own registration page.
Yes, you can take tennis lessons in Bree and Roeselare. In Roeselare, you sign up via the Academy App; in Bree, via Bree Tennis Academy.
Off-peak hours: weekdays before 6 pm and all weekend. Peak hours: weekdays from 6 pm.
Yes, with a lesson card or a single lesson. You schedule your lessons flexibly, depending on the coach's availability.
Yes, you can! You can also book a single lesson in the evening. Just keep in mind that training with a lesson card is better value per lesson.
You buy a lesson card for 5 or 10 lessons and book each lesson the same way as a single lesson. The card is valid for a year and personal: you attend each lesson yourself, and you're free to choose your fellow players.
Our head coaches have years of experience, which is why they cost a little more. Our other coaches also give high-quality lessons, especially for beginners. Get to know them via the 'Meet the trainers' visuals in your club, or email your club: we're happy to help you choose the coach who suits you best.
Our coaches have less availability. With 1-hour lessons we can help more players. Head coaches often work with experienced players and train more tactically, and then you get more out of 1.5 hours. Prefer 1 hour with a head coach? That's possible too, of course.
An intensive 2-day bootcamp, 1.5 hours per day, in a small group of 4 people per coach, so there's plenty of personal attention for your technique. There are two target groups: beginners (day 1: defence and basic technique, day 2: attacking play with a first introduction to the "bandeja") and experienced players (day 1: the glass, day 2: tactical net play).
Two full days of total immersion in competitive padel, led by our own top coaches. Day 1 is all about defensive skills ("defence is the best attack"), day 2 about finishing points and winning matches. Sessions are split by level: the afternoon session up to P300 level, the evening session from P400+. Places are limited (usually min. 6 to max. 16 people per clinic) and this format takes place at a limited number of selected clubs.
Events & competition
That depends on the event:
- Via Tournify: CUPRA Winter League, Desperados Summer League, Vandelanotte After Work, Mini Maxi Cup and Mini Cup.
- Via the Arenal App or Academy App: Padelas Bravas, Padelas Cafeínas, Nacht der Bubbels and Start2Padel.
- Via your club and Tennis & Padel Vlaanderen: Schweppes Padel spring and autumn interclub, and CUPRA Padel Tour.
The right registration link is always on your club's event page.
Yes, but most tournaments require a minimum level. Start with Start2Padel and then move on to a beginners' division, e.g. in the Desperados Summer League or the CUPRA Winter League.
- Padel Interclub: you play a group stage against other clubs with a fixed team. The top 2 go through to the final round. The interclub runs over several weeks (spring or autumn).
- CUPRA Padel Tour: you sign up per tournament with a partner, without a fixed team.
Both are official Padel Vlaanderen competitions.
Arenalista is the membership for anyone who wants to play competitively. You pay an annual fee, with a reduced rate for young people. You get:
- affiliation with Tennis & Padel Vlaanderen (Dutch clubs: KNLTB)
- sports accident insurance
- entry to interclub and the Padel Tour, with priority registration
- 3 active bookings as main booker in the Arenal App (instead of 2)
- discounts with our clothing sponsors
Your health insurance fund often contributes towards the cost too.
Yes. Every interclub player must be an Arenalista (or Arenalista Youth) for the current season.
Follow your club's WhatsApp community: that's where we announce new events first.
Our winter competition for pairs, at all Arenal clubs in Belgium and the Netherlands. You play a series of matches against teams from your own club. The best teams round off the season at the finals weekend. There are no fixed playing times: you choose your preferred days yourself. The dates for the current season are on the event page.
For everyone, from beginner to expert. There are women's, men's, mixed and open divisions, each at different levels. You play in the division that matches your P-points (in the Netherlands: your rating). The limits per division are in the rules on the event page.
You sign up as a team of 2 core players, optionally with 1 reserve player, via the Tournify link on the event page.
- After signing up, you'll receive a match schedule.
- You book a court yourself in the Arenal App. Each core player receives a code to book for free.
- Allow about an hour and a half per match.
- The match format and scoring are in the rules.
- Bring your own balls or buy them at the Padel Kiosk.
Cancel your court via the Arenal App, up to 8 hours before the start. Can your reserve player step in? Then you simply play. A match that doesn't go ahead counts as a forfeit. In case of long-term injury or illness, you may replace a player with someone of at most the same ranking. All the details are in the rules.
As an Arenalista, you're automatically insured.
Arenal's summer competition. You sign up via the Tournify link on the event page.
Yes. There's a beginners' division for players who have just started, ideal after Start2Padel.
Our introductory package for anyone who has never played padel. An Arenal Academy coach teaches you the basic technique and the rules of the game. You sign up via the Arenal App.
Keep playing at your level:
- Join a course to fine-tune your technique.
- Come to Padelas Bravas and meet new playing partners.
- Sign up for a beginners' division of the Desperados Summer League.
[TO BE COMPLETED: format, who it's for, date and price.] You sign up via the Tournify link on the event page.
[TO BE COMPLETED: format, age, date and price.] You sign up via the Tournify link on the event page.
[TO BE COMPLETED: format, date and price.] You sign up via the Arenal App.
An after-work padel tournament where you fly the flag for your company. You play in pools, so everyone plays several matches. There are snacks and drinks in between, and supporters are welcome.
Any company with a team of 2 players. All levels are welcome.
After work, we welcome you at the club. Then there's a padel tournament lasting a few hours, with snacks and drinks in between. Supporters are welcome.
Via the Tournify link on the event page. That's also where you'll find the date and the price per team. The invoice follows after the event. Any extra drinks and food are charged on top.
Two hours of friendly padel matches. You rotate regularly, so you keep meeting new partners and opponents. Afterwards, drinks and snacks in the bar are on us. Padelas Bravas takes place every month at our clubs.
No, you sign up individually via the Arenal App.
There are editions for each level, e.g. up to and including P100. The level is shown in the description in the app.
The Friday afternoon version of Padelas Bravas. Guided by a member of staff, you play several short blocks of matches, each time with different partners. Then it's Happy Hour. You sign up individually via the Arenal App.
A sporty weekday morning: you play around two hours of padel, regularly against new opponents. Coffee or tea in the bar is free, before and during the matches. Come on your own or with others. You sign up via the Arenal App.
On set weekday mornings. You'll find the upcoming editions and the price in the Arenal App.
Padel Vlaanderen's official team competition. You play with a team from your club, in spring or autumn. Each fixture consists of several matches.
There are Open and Women's divisions, each at different levels based on P-points. Your team plays in the division that matches your points. You'll find the current overview in Padel Vlaanderen's rules.
Via your club, using the registration form on the event page. Every player must be an Arenalista for the current season. Keep an eye on the deadline on the event page: registration closes well before the start of the season.
A series of official Padel Vlaanderen padel tournaments. You sign up per tournament with a partner. Arenalistas get priority when registering for a tournament at their own club.
Kids' parties
- Jump Party: trampoline party, in a version for children under 6 and a version for ages 6 and up.
- Soccer Party: football party for ages 6 and up.
- Climb Party: climbing party for children from 1.10 m.
- Playground Party: for the little ones in the indoor playground.
You can see which package is available at which club on the party packages page.
There's a minimum per club: 8 children in Mechelen and Grimbergen, 6 in Lommel, Roeselare and Meise. You always pay for at least that minimum.
You can book online up to 5 days before the party, as long as there's space. Book early: weekends fill up fast. Want to book within 5 days anyway? Send your club an email.
Parties take place on set days during the week and at the weekend. You can see which times are still available at your club in the online booking tool.
That depends on the package: the booking tool shows how long the activity lasts for each package. It's always followed by time at the party table.
- A reserved party table
- Supervision by our team
- 1 snack per child
- Unlimited water
- A small gift for the birthday child
- 1 pair of grip socks per child (for trampoline)
You can see the price per package and per club in the booking tool.
You're welcome to bring your own cake. Please bring your own plates and forks.
Your own snacks, drinks, confetti, fireworks and candles are not allowed. If needed, we can provide a plate and cutlery (fork and knife) for €0.50 per child.
Arrive 15 minutes before the start time. The party starts exactly at the booked time, with a welcome at the party table and the safety briefing.
Yes, up to 4 working days before the party, by email. We'll refund absent children above the minimum.
Later than 4 working days: no refund, but you'll receive a voucher for absent children above the minimum.
Yes. The organiser fills in one digital waiver in advance for all participants. That covers the whole group.
Of course. Up to 2 accompanying parents can stay with the party. Other parents can watch for free from the bar or the terrace. Want to jump or climb yourself? Then buy your own ticket.
Yes, at clubs with several activities under one roof. For example, trampolining and Soccer5 in Mechelen, or trampolining and the indoor playground in Lommel. You can see which combinations are possible in the booking tool.
Groups & companies
We have packages for:
- Group events: a birthday, anniversary or simply getting together
- Team building and company outings
- Schools: a school trip or sports day per class
- Clubs, associations and youth organisations
- Kids' parties
Via the request form on the groups page. So you don't book a group activity yourself in the app. We'll put together a tailor-made programme and send you a quote.
For trampolining and climbing, a group is 6 people or more in Lommel and Meise, and 8 or more in Mechelen, Grimbergen and Roeselare. For padel and other sports, we put together a programme tailored to your group.
Yes. We cater for drinks receptions, lunch, BBQ or walking dinners, tailored to your group. Mention your wishes in the request form.
Yes, from the final year of nursery school to secondary school, with qualified instructors. Available at all clubs. Request a quote via the form on the Schools page.
Yes. Feel free to combine your meeting with a game of padel.
Mention your wishes in the request form.
A padel tournament or an introduction session with a coach, optionally combined with another activity such as trampolining or tennis (depending on the club). Round it off with drinks, lunch, a BBQ or a walking dinner. You can also add a meeting. We'll put together a tailor-made programme.
Yes. At clubs with several activities under one roof, you can combine padel, trampolining, Soccer5 or climbing into a full day, for example. Request your sports day via the form on the Sports days page.
Of course. With a group event, you play padel together (tournament or introduction session) or another activity, and we round things off with drinks and snacks. Request your event via the form on the Group events page.
Yes. Come and play sport with your club, association or youth organisation. We'll put together a programme tailored to your group and age. Request it via the form on the Group events page.
Yes. Organise a sporty student event with your classmates or society, with padel or another activity and drinks afterwards. Request it via the form on the Group events page.
Prices, rates & discounts
Off-peak hours are the quieter times: during the day on weekdays, and early or late at the weekend. That's when you play for less. The exact hours and prices vary by club: you'll find them in the app when booking.
Yes, in Bree and Roeselare. With a subscription, you play a whole season at a reduced price.
Yes. With a multi-visit pass, you jump several times at a better rate. There's also a multi-visit pass for toddler jump sessions.
Yes. With a combi ticket, you combine a jumping session with unlimited play in the indoor playground. There's also a combi ticket for toddlers.
Yes. At our clubs, you play padel at a reduced rate during off-peak hours on weekdays, and at the off-peak rate at the weekend. Request your discounted rate through your club, showing your student card or ID card.
Yes, at all our clubs. If you're 65 or over, you play at a reduced rate during off-peak hours. Request your discounted rate through your club, showing valid ID.
Only in Mechelen. Are you entitled to the UiTPAS reduced rate? Then you can jump a number of times a month at a reduced rate.
- Individuals: register at the reception desk.
- Groups: book by email.
With a European Disability Card, you get a discount and 2 companions (16+) come along for free. The EDC rate applies at all clubs for all activities. Book by email or at the reception desk, depending on availability. Show your card on arrival.
Yes, at several clubs. Request your discount by emailing your club.
In Bree, yes: with a subscription for padel, tennis or both, you play at a reduced rate. At our other clubs, we don't offer subscriptions; instead, you save with credit bundles.
Facilities & house rules
Training without a coach is allowed, including with a ball basket or ball machine, but only with permission from a member of club staff. Lessons may only be given by the Arenal Academy or the approved partner on site: external coaches are not allowed.
In short:
- No eating or drinking on the courts during play. Smoking is prohibited in our buildings and on or next to the courts.
- Put rubbish (clips, empty tubes) in the bin. In the Netherlands: deposit bottles go in the deposit bin.
- No nuisance: no verbal abuse and no loud speakers of your own.
- Dry your hands on a towel, not on the net or the glass.
- No spitting or blowing your nose on the courts.
- Playing shirtless is not allowed.
- Only go on court once the previous booking has finished, and don't keep playing after your time slot without booking extra time.
- Always wear your racket's wrist strap.
- Lessons may only be given by the Arenal Academy or the approved partner on site.
Anyone who doesn't follow the house rules may be refused entry to the club.
As an Arenalista, you're insured through Tennis & Padel Vlaanderen's sports accident insurance, both for regular bookings and at events. Not an Arenalista? Then your own (sports) insurance applies.
Yes, our clubs have changing rooms with showers. Please bring your own towel.
Yes. Every club has a bar, most with a terrace overlooking the courts. Many clubs also serve freshly prepared dishes. You'll find the bar's opening hours on your club's page.
Yes, parking is free at all our clubs.
Yes, there's free Wi-Fi at all our clubs.
Our clubs are as wheelchair-friendly as possible. Want to know about parking, toilets or access to the courts at your club? Just get in touch and we'll make sure everything is ready for you.
Contact the club as soon as possible by phone or email. We keep lost property for up to 6 months.
Contact & feedback
By email or WhatsApp. You'll find the details on the club's page.
We'd love to hear from you, even if something didn't go smoothly. Contact your club using the details on the club's page, or use the general contact form. We'll reply as soon as possible.
Contact your club directly or send us a message via the contact form.
