Tennis

No. No membership, no annual contract: you pay per booking.

Want to take part in interclub or the Padel Tour? Then you do need an Arenalista membership. As an Arenalista, you enjoy a few extra benefits and you're insured against accidents at the club.

You can play tennis in Bree and Roeselare, on indoor and outdoor courts (clay courts in Roeselare). You book via the Arenal App.

• Download the Arenal App from the App Store or Google Play.
• Sign up with your email address and enter the code you receive by email.
• Complete your details (a photo is optional) and set your preferences.
• Allow notifications and choose your favourite club.

Done! You can only create an account in the app, not in the Web App.

Anyone with an Arenal App account. As the main booker, you can have up to 2 active bookings at a time (3 as an Arenalista). There's no limit on joining someone else's booking.

Up to 28 days (4 weeks) ahead. Every day at midnight, a new day is added to the schedule.

Usually it's one of these reasons:

• You already have the maximum number of active bookings (2, or 3 as an Arenalista).
• There's still an outstanding amount on your account, e.g. from a split bill.
• Someone else has just booked the time slot.

Still not working? Contact your club.

Invite them via the app or share your booking with the share button. Anyone who accepts the invitation is added to the booking and can pay their share if you ticked 'Split the bill'.

Credits are balance in your wallet in the Arenal App: 1 credit is worth €1. Buy a credit bundle in advance and you get free credits on top. The bigger the bundle, the bigger your bonus. You can see the current bundles in the app.

Buying a bundle is never required: you can also simply pay per booking.

• Tick 'Split the bill' when you book.
• Invite the other players via the app or by sharing your booking.
• They have until 2 hours after the end of the booking to pay their share.

Someone doesn't pay? Then the outstanding amount is charged to the booker's linked card. Without a linked card, your account is blocked until the amount has been paid.

Yes, up to 8 hours before the start. Only the booker can cancel, via the app. You get the full amount back as balance in your wallet, regardless of how you paid.

Less than 8 hours' notice or a no-show? Then there's no refund.

Yes, until the booking starts. In the app, tap the cross next to your name. Whatever you've already paid goes back to your wallet.

The booker can never remove themselves, only cancel the entire booking.

Sports shoes with a padel or tennis sole (e.g. a herringbone sole) give the most grip on our artificial grass. Running or gym shoes slip easily.

[TO BE COMPLETED: bad weather policy, e.g. move to an indoor court if available / free cancellation / play at your own risk].

Yes, you can take tennis lessons in Bree and Roeselare. In Roeselare, you sign up via the Academy App; in Bree, via Bree Tennis Academy.

Off-peak hours are the quieter times: during the day on weekdays, and early or late at the weekend. That's when you play for less. The exact hours and prices vary by club: you'll find them in the app when booking.

Yes, in Bree and Roeselare. With a subscription, you play a whole season at a reduced price.

Training without a coach is allowed, including with a ball basket or ball machine, but only with permission from a member of club staff. Lessons may only be given by the Arenal Academy or the approved partner on site: external coaches are not allowed.